Frequently Asked Questions

We are a private, cash-pay practice and do not accept or bill health insurance for our membership or service fees. This model allows us to work directly for you—not an insurance company—ensuring your care is dictated by what you need, not what a plan covers.

However, you can still use your health insurance for medications at your pharmacy. In many cases, you may also be able to use your insurance for outside imaging or referrals, depending on your specific plan.

Generally, membership fees are not eligible for HSA/FSA reimbursement because they are often classified as "access fees" rather than direct medical care.

However, specific medical expenses incurred during your program—such as specialized lab work, diagnostic testing, or imaging—may be eligible depending on your plan’s rules.

No. We serve clients globally. Because we utilize advanced telemedicine and remote monitoring tools, the majority of your care, consultations, and lab reviews can be handled virtually from anywhere in the world.

However, we do require your initial evaluation to be in-person. To build a truly accurate roadmap for your health, you must visit our facility for your "Day One" testing (which may include DEXA scans, VO2 Max testing, and extensive blood panels). After that initial visit, your ongoing care can be entirely remote.

Yes - if testing shows it may be medically beneficial. Health optimization is a core pillar of our practice and hormones are an important part of that. We don't just look for "normal" levels; we look for "optimal" levels. If clinically indicated, we may prescribe bioidentical hormone replacement (including Testosterone, Thyroid, Progesterone, and Estrogen) to restore your vitality and metabolic function.

To view our programs, please visit our programs overview page

We act as the "Quarterback" for your health. If you need a cardiologist, orthopedic surgeon, or other specialist, we can leverage our network to get you to the best providers quickly or work with your existing providers. We then coordinate with them to ensure your care is seamless, rather than fragmented.m description